Organizational Transformation and Corporate Happiness at Consorcio Express.

The challenge

Consorcio Express has been a pioneer in transportation in Colombia and Latin America. With more than 6,000 employees, the company was undergoing a process of organizational transformation and decided to address a fundamental question:

🔹 What does it mean to be a happy company?

‍🔹What kind of organizational projects can generate corporate happiness and strengthen internal culture?

The organization understood that the well-being of its employees was directly related to their success and productivity, so it sought a data-driven strategy to design initiatives that would drive a more positive work environment aligned with its vision.

The services

DataLAB - Information gathering and organizational analysis:

A data collection process was designed through organizational climate surveys, combining different theoretical frameworks and establishing metrics tailored to the organization.

2. Culture and talent - Data-driven corporate design:

We developed an in-depth analysis process around each of your business verticals, with a particular focus on street vendors and allies, to understand their challenges, motivations and expectations. Through a data-driven approach, we were able to identify key behavioral patterns and needs.

The impact

🚀 Greater clarity and coherence in the strategy: Colgas was able to translate its purpose into concrete actions, ensuring that its impact was tangible for its customers and allies.

Programs aligned with market needs: The research made it possible to structure initiatives tailored to the needs of street vendors and allies, strengthening their relationship with the organization and their capacity for growth.

Informed decision making: Thanks to applied analytics, Colgas now has a deeper understanding of its key audiences, allowing it to develop business strategies with greater precision and alignment with its purpose.

The voice of the protagonists
"This process allowed us to understand in depth what makes our employees happy and how corporate happiness becomes a driver for organizational success. Through a data-driven approach and collaborative design, we were able to structure projects that not only improve the work environment, but also directly impact productivity and team commitment. Having a rigorous methodology adapted to our reality was key for this process to have a tangible impact on the organization.
Mónica Rubiano Torres
Human talent manager
Express Consortium

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